| 1. | We aim to provide dental care of consistently good quality for all patients |
| 2. | We only provide care that meets your needs and wishes |
| 3. | We aim to make your treatment as comfortable and convenient as possible |
| 4. | We look after your general health and safety while receiving dental care |
| 5. | We follow the BDA's guidelines on infection control |
| 6. | We check for mouth cancer and tell you what we find |
| 7. | We take part in continuing professional development to keep our skills and knowledge up to date |
| 8. | We train all staff in practice wide work systems and review training plans once a year |
| 9. | We welcome feedback and deal promptly with any complaints |
| 10. | Every member of the practice is aware of the need to work safely under General Dental Council guidelines. |